With few mass transit options and potholes aplenty, a trip to the mechanic is all but inevitable in Indianapolis. Finding a skilled, honest mechanic can save you thousands of dollars and almost as many headaches. That’s why our partners at ConsumerAffairs researched the best auto repair in Indianapolis to find quality service at low prices.
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Indianapolis spends less per capita on transit operations than any other major metropolitan area in the U.S. There is no commuter rail service, and only 4 percent of residents in the county live within a quarter-mile of a bus stop with frequent pickups. As a result, people heavily rely on their vehicles. Finding a quality auto repair shop in Indianapolis is crucial.
Your first step should be to pinpoint the service your vehicle requires. Different specialty auto repair shops in Indianapolis are best at handling things like car maintenance, transmission rebuilds or collision repair, while reputable, general mechanics should identify unknown issues before you commit to any repairs.
Once you’ve got an idea what you’re looking for, try these tips to narrow down your search for auto repair in Indianapolis:
Ask your family and friends. Recommendations from friends and relatives who have a vehicle similar to yours are invaluable. If this doesn’t yield any leads, use online reviews and resources.
Find a shop for your model of car. Many garages specialize in specific models. Finding a shop that has experience with your particular vehicle often means that the mechanics are more likely to have up-to-date training and equipment to fix your car.
Ask about warranties. Does the garage guarantee its work? What about the parts they use?
Check for certification. While the state of Indiana only requires your mechanic to have a high school diploma, many garages require mechanics to complete a certificate or associates’ program in automotive technology. Your technician should also have certification from the National Institute for Automotive Service Excellence, commonly known as ASE.
Ask about insurance. Make sure your car is covered against fire and theft while in the shop.
Give the shop a “test drive.” You might see how the garage down the street handles smaller repairs or maintenance, such as an oil or filter change. If you’re pleased with the service you receive, consider that shop for bigger jobs.
Some auto repair shops in Indianapolis use original equipment manufacturer parts, while others use aftermarket parts. OEM parts are what your vehicle originally came with from the dealer, but can be more expensive. Aftermarket parts come from third parties and can range in both price and quality. If your car requires bodywork, make sure the auto body shop uses high-quality paint.
How to save money at auto repair shops in Indianapolis
If you’re interested in letting an auto repair shop work on your vehicle, get a written estimate showing how long the service will take, how much you’ll pay and for what that’s buying you. This estimate will let you compare auto repair or auto body shops and ensure you don’t end up paying significantly more than you agreed.
Finally, don’t be afraid to ask your mechanic to explain his or her estimate. A cheaper fix might not necessarily be the best fix. A good shop might use parts covered by longer warranties or have uniquely qualified technicians. An honest mechanic should have no problem explaining that to you. Remember, price is just one factor when picking a mechanic in Indianapolis.
Quick Lane Tire & Auto Center
Quick Lane Tire & Auto Center is a full-service auto repair shop, offering services for all makes and models of cars and trucks. With trained technicians and state-of-the-art equipment, Quick Lane uses computer diagnostics to identify and resolve problems as soon as possible. However, there are some customer complaints about poor customer service and long wait times.
Walker's Motor Werks
This shop specializes in BMW and other European brands but can service and repair all makes and models. Located 20 minutes from downtown Indianapolis in Morristown, Walker’s Motor Werks offers free estimates. The relatively new garage has scant online reviews but has been judged favorably so far.
Euro Motorworks also specializes in European-made cars and is a full-service garage that offers free online estimates. The shop services and repairs everything on domestic automobiles as well, from transmission to brakes. Customer reviews are mostly glowing, praising the auto repair shop for its fast and courteous service and superior work.
Our partners independently research and analyze the companies mentioned in our guides and work with subject matter experts to add valuable information that helps consumers make smart purchase decisions. Our partners will not include companies on these guides that do not meet specific quality standards. The compensation we receive from our partners may impact how and where companies appear on our site, including the order in which they appear.
Our partners independently research companies, and use editorial discretion to award companies with special recognition (i.e. Best Value) based on their staff’s judgement or subject matter expert’s judgement. Our partners do this to help you identify companies that will meet your specific buying needs, and do not receive compensation for these designations.